Privacy Policy
Privacy Policy
LOGISAFEWAY Private Limited operates the website https://logisafeway.com/ and provides courier, logistics, shipment booking, tracking, and related services (“Transportation”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Please read this Privacy Policy carefully to understand how we collect, use, disclose, and protect your information.
1. Information We Collect
We collect information in the following categories:
1.1 Personal Information
When you use our Website or Services, we may collect:
Full Name
Email Address
Mobile Number
Address (Pickup & Delivery)
Business Name (if applicable)
Identification documents (for KYC and compliance)
Payment details (UPI, card information via third-party gateways)
GST / PAN information (if applicable)
1.2 Shipment & Service Information
Pickup and delivery details
Package weight, size, and description
Order history and tracking details
Courier partner selection
Transaction details
1.3 Automatically Collected Information
IP address
Browser type & version
Device information
Cookies and session data
Log files and analytics data
Location (if enabled)
1.4 Data from Third Parties
Courier partners
Payment gateways
Delivery agents
Business partners (e-commerce, logistics platforms)
Government or regulatory authorities when required by law
2. How We Use Your Information
We use your information to:
Provide courier and shipping services
Book shipments, generate labels & manifests
Enable order tracking and delivery updates
Process payments and invoices
Verify identity and prevent fraud
Improve website performance and customer experience
Communicate updates, support messages, and alerts
Comply with legal obligations
3. Sharing & Disclosure of Information
We do not sell your personal information. However, we may share it with:
3.1 Courier & Delivery Partners
To fulfill your shipment, we share required data with:
Delivery companies
Logistics partners
Transport vendors
3.2 Service Providers
Including but not limited to:
Payment gateways
Cloud hosting providers
SMS, WhatsApp & Email communication services
IT & security service providers
Analytics platforms (e.g., Google Analytics)
3.3 Legal & Regulatory Authorities
We may disclose your information to comply with:
Court orders
Government regulations
Law enforcement requests
Tax or audit requirements
3.4 Business Transfers
If the company merges, sells assets, or is acquired, user data may be transferred as part of the business.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Remember user preferences
Support login and session security
Users may disable cookies in their browser settings; however, some functionality may be limited.
5. Data Protection & Security
We use industry-standard measures to safeguard your information, including:
SSL encryption
Secure servers
Access controls
Regular security audits
Encrypted storage (where applicable)
Despite our efforts, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information only as long as necessary to:
Provide our Services
Meet legal, regulatory, and tax obligations
Resolve disputes
Maintain business records
7. Your Rights & Choices
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction or update
Request deletion (where legally permitted)
Withdraw consent for marketing
Object to certain processing activities
